
Frequently asked questions.
Getting Started
-
1:1 Medical Nutrition Therapy (telehealth), signature programs (PCOS, Gut, Metabolic, Prenatal/Postpartum, Perimenopause), and integrative herbal & nutrition consults. See Services and Programs.
-
Use Book Now to request your consult. You’ll complete intake forms and we’ll confirm your appointment via the client portal.
-
Most new clients are seen within 1–2 weeks. If you need sooner, add a note at booking and we’ll try to accommodate.
-
We review your goals, history, symptoms, meds/supplements, and labs; then build an initial plan with 2–3 clear next steps.
-
Most clients benefit from 8–12 weeks of focused work, then taper to maintenance check-ins. Your plan is personalized.
-
Find out more here
-
Yes. Sessions are conducted on a HIPAA-secure platform. Use a private space and reliable internet for best results.
-
Select cases 13–17 with parent/guardian consent and participation. Email yoko@newlifenutritionwellness.com before booking.
-
Yes—in select states. Contact your insurance plan to Verify Insurance and check benefits. Coverage varies by plan and diagnosis.
-
Generally yes for eligible nutrition services—confirm with your plan.
-
Yes for programs and self-pay. Plans typically include an admin fee to cover processing.
-
If you’re uninsured or self-pay, you’re entitled to a Good Faith Estimate of expected charges.
-
Please cancel/reschedule 24 hours in advance to avoid a late fee/no-show fee of $75.
Approaches & What to Expect
-
We prioritize flexible meal frameworks and sample days. Rigid plans are available if helpful and requested.
-
We don’t provide specialized ED treatment. If ED concerns arise, we’ll refer to or collaborate with an ED-trained team.
-
Maybe. We use a food-first approach and suggest herbs only when appropriate, with safety checks for meds, pregnancy, and lactation.
-
We focus on health outcomes—energy, labs, symptoms, strength, and sustainable habits. Weight can be included if it aligns with your goals and medical context.
-
By your goals and markers: energy, GI symptoms, cycle patterns, sleep, strength, and relevant labs (lipids, A1c/insulin, etc.).
-
Yes—if you share access, we can review nutrition-relevant patterns to personalize your plan.
Scope, Labs & Collaboration
-
No. Dietitians do not diagnose or prescribe medications. We provide nutrition care and coordinate with your clinicians.
-
We don’t typically order labs, but we review nutrition-relevant labs you already have (e.g., lipids, A1c/insulin, CBC/iron, vitamin D, thyroid panel) and collaborate with your provider.
If you do not have insurance, we are able to order you labs for an out-of-pocket fee from Rupa Health.
-
We don’t adjust prescriptions. For supplements, we provide evidence-informed guidance and safety screening; discuss changes with your prescriber.
-
Yes— with your consent we share progress notes and coordinate care. See For Providers & Referrals.
Signature Programs & Courses
-
1:1 is fully customized. Programs add a structured curriculum with set milestones; coaching is still personalized.
-
Yes—hybrid group programs run periodically. Join the newsletter for dates or check Signature Programs. You may also inquire and express interest to yoko@newlifenutritionwellness.com
-
Yes—on-demand courses, e-books, and mini-courses for flexible learning. See Programs.
-
Usually yes—email us and we’ll adjust your plan and invoice/benefits accordingly.
Prenatal, Postpartum & Women’s Health
-
Yes—nutrition for TTC, pregnancy, postpartum, and lactation. We screen supplements/herbs carefully.
-
We coordinate with your clinician to align nutrition with your protocol or hormone therapy.
-
Blood-sugar-steady routines, protein/fiber cadence, cycle-friendly meal strategies, movement guidance, and optional supplements/herbs when appropriate.
Gut & Metabolic Health
-
We start with symptom mapping and simple trials (fiber/SOS/FODMAP-light), stress-gut tools, and microbiome-friendly meals before considering targeted supplements.
-
Fiber targets, smart carb patterns, protein quality, omega-3s, plant sterols/stanols, movement basics, and lab trend tracking.
Logistics & Communication
-
Use the client portal for secure messages and shared resources. Response within [1–2 business days].
-
A computer/phone, camera, mic, and stable internet. Headphones help in shared spaces.
-
Your clinical information is protected under HIPAA when you’re an established client. For website inquiries, avoid sharing sensitive details outside the portal.
Inclusivity & Safety
-
Yes. This is an inclusive, trauma-aware space. We welcome clients of all races, ethnicities, sizes, genders, sexual orientations, and abilities.
-
We don’t provide emergency services. Please call 911 or 988 (Suicide & Crisis Lifeline) or go to the nearest emergency department.
Admin & Practicalities
-
We’ll do our best within your scheduled time. Arriving late may shorten your visit.
-
No-shows are billed a no-show fee of $75. Multiple no-shows may limit future scheduling.
-
We don’t sell supplements. If we suggest options, we share reputable sources; you decide what to purchase.
-
If we use them in Resources, we’ll disclose them. We only recommend tools we trust.
-
Monday and Sunday by appointment. Limited weekday evenings may be available—check the scheduler.