Frequently asked questions.

Getting Started

  • 1:1 Medical Nutrition Therapy (telehealth), signature programs (PCOS, Gut, Metabolic, Prenatal/Postpartum, Perimenopause), and integrative herbal & nutrition consults. See Services and Programs.

  • Use Book Now to request your consult. You’ll complete intake forms and we’ll confirm your appointment via the client portal.

  • Most new clients are seen within 1–2 weeks. If you need sooner, add a note at booking and we’ll try to accommodate.

  • We review your goals, history, symptoms, meds/supplements, and labs; then build an initial plan with 2–3 clear next steps.

  • Most clients benefit from 8–12 weeks of focused work, then taper to maintenance check-ins. Your plan is personalized.

  • Find out more here

  • Yes. Sessions are conducted on a HIPAA-secure platform. Use a private space and reliable internet for best results.

  • Select cases 13–17 with parent/guardian consent and participation. Email yoko@newlifenutritionwellness.com before booking.

  • Yes—in select states. Contact your insurance plan to Verify Insurance and check benefits. Coverage varies by plan and diagnosis.

  • Generally yes for eligible nutrition services—confirm with your plan.

  • Yes for programs and self-pay. Plans typically include an admin fee to cover processing.

  • If you’re uninsured or self-pay, you’re entitled to a Good Faith Estimate of expected charges.

  • Please cancel/reschedule 24 hours in advance to avoid a late fee/no-show fee of $75.

Approaches & What to Expect

  • We prioritize flexible meal frameworks and sample days. Rigid plans are available if helpful and requested.

  • We don’t provide specialized ED treatment. If ED concerns arise, we’ll refer to or collaborate with an ED-trained team.

  • Maybe. We use a food-first approach and suggest herbs only when appropriate, with safety checks for meds, pregnancy, and lactation.

  • We focus on health outcomes—energy, labs, symptoms, strength, and sustainable habits. Weight can be included if it aligns with your goals and medical context.

  • By your goals and markers: energy, GI symptoms, cycle patterns, sleep, strength, and relevant labs (lipids, A1c/insulin, etc.).

  • Yes—if you share access, we can review nutrition-relevant patterns to personalize your plan.

Scope, Labs & Collaboration

  • No. Dietitians do not diagnose or prescribe medications. We provide nutrition care and coordinate with your clinicians.

  • We don’t typically order labs, but we review nutrition-relevant labs you already have (e.g., lipids, A1c/insulin, CBC/iron, vitamin D, thyroid panel) and collaborate with your provider.

    If you do not have insurance, we are able to order you labs for an out-of-pocket fee from Rupa Health.

  • We don’t adjust prescriptions. For supplements, we provide evidence-informed guidance and safety screening; discuss changes with your prescriber.

  • Yes— with your consent we share progress notes and coordinate care. See For Providers & Referrals.

Signature Programs & Courses

  • 1:1 is fully customized. Programs add a structured curriculum with set milestones; coaching is still personalized.

  • Yes—hybrid group programs run periodically. Join the newsletter for dates or check Signature Programs. You may also inquire and express interest to yoko@newlifenutritionwellness.com

  • Yes—on-demand courses, e-books, and mini-courses for flexible learning. See Programs.

  • Usually yes—email us and we’ll adjust your plan and invoice/benefits accordingly.

Prenatal, Postpartum & Women’s Health

  • Yes—nutrition for TTC, pregnancy, postpartum, and lactation. We screen supplements/herbs carefully.

  • We coordinate with your clinician to align nutrition with your protocol or hormone therapy.

  • Blood-sugar-steady routines, protein/fiber cadence, cycle-friendly meal strategies, movement guidance, and optional supplements/herbs when appropriate.

Gut & Metabolic Health

  • We start with symptom mapping and simple trials (fiber/SOS/FODMAP-light), stress-gut tools, and microbiome-friendly meals before considering targeted supplements.

  • Fiber targets, smart carb patterns, protein quality, omega-3s, plant sterols/stanols, movement basics, and lab trend tracking.

Logistics & Communication

  • Use the client portal for secure messages and shared resources. Response within [1–2 business days].

  • A computer/phone, camera, mic, and stable internet. Headphones help in shared spaces.

  • Your clinical information is protected under HIPAA when you’re an established client. For website inquiries, avoid sharing sensitive details outside the portal.

Inclusivity & Safety

  • Yes. This is an inclusive, trauma-aware space. We welcome clients of all races, ethnicities, sizes, genders, sexual orientations, and abilities.

  • We don’t provide emergency services. Please call 911 or 988 (Suicide & Crisis Lifeline) or go to the nearest emergency department.

Admin & Practicalities

  • We’ll do our best within your scheduled time. Arriving late may shorten your visit.

  • No-shows are billed a no-show fee of $75. Multiple no-shows may limit future scheduling.

  • We don’t sell supplements. If we suggest options, we share reputable sources; you decide what to purchase.

  • If we use them in Resources, we’ll disclose them. We only recommend tools we trust.

  • Monday and Sunday by appointment. Limited weekday evenings may be available—check the scheduler.

Can’t find your answer?

Email support@newlifenutritionwellness.com, visit Contact, or use the Book Now button to start your consult.